1 Life Insurance Office Near Me
Finding a 1Life Insurance office near me is a common request from South Africans who prefer personal assistance with life cover, funeral cover or other insurance products. 1Life is a well‑established South African life insurer that primarily operates through digital channels and call centres, but it also has a physical head office and a branch presence through its distribution partners.
Below is a factual overview of 1Life Insurance, based only on verifiable South African sources, to help you understand who they are, what they offer, and how to contact them if you are looking for a “1 Life Insurance office near me”.
About the Organisation
1Life Insurance is a South African direct life insurance company and an authorised financial services provider. According to its official website, 1Life is registered as 1Life Insurance Limited, a licensed life insurer and an authorised financial services provider with FSP number 24769 and registration number 2005/027193/06, and is part of the Telesure Investment Holdings group of companies, with Auto & General Insurance Company Limited as an associated company with FSP No. 16354 and registration number 1973/016880/06, authorised and regulated by the Financial Sector Conduct Authority (FSCA) as the non‑life insurer of the group’s insurer brands, including 1Life Insurance Limited for non‑life insurance products
(source: 1Life legal information page:
https://www.1life.co.za/content/1life-insurance-legal-information).
The company positions itself as a direct life insurer, focusing on selling policies online and via telephone rather than through a large retail branch network. On its About Us page, 1Life explains that it offers “simple, affordable and convenient” financial solutions and that it was South Africa’s first fully direct life insurer, enabling customers to “take out life insurance, funeral cover and other products without ever having to meet a broker face‑to‑face”
(source: 1Life About Us: https://www.1life.co.za/about-us).
Because of this direct model, many services are intentionally provided via phone, email and digital platforms instead of traditional walk‑in branches.
Services or Purpose
1Life’s primary purpose is to provide life and related insurance and financial products directly to South African consumers. Its official product pages describe the key services as follows:
- Life Cover
1Life offers life insurance policies that pay a lump sum to your beneficiaries on your death. The company states that its life cover can be purchased online or over the phone, and that cover of up to a specified maximum amount is available without medical tests in many cases, subject to underwriting
(source: 1Life Life Insurance product page: https://www.1life.co.za/products/life-insurance). - Funeral Cover
1Life provides funeral insurance designed to pay out quickly to cover funeral expenses. According to the funeral cover page, the policy can cover several family members under a single plan, and claims can be paid within a short timeframe once all required documents are received
(source: 1Life Funeral Cover page: https://www.1life.co.za/products/funeral-cover). -
Dread Disease Cover
1Life offers dread disease cover (also called critical illness cover) which pays a lump sum on diagnosis of specific serious illnesses, helping with medical and lifestyle costs
(source: 1Life Dread Disease Cover page: https://www.1life.co.za/products/dread-disease-cover). -
Disability and Income Protection Products
The insurer also lists disability and related income‑protection style products, such as disability cover and related policies designed to provide financial support if you become disabled or unable to work
(source: 1Life product overview: https://www.1life.co.za/products). -
Education and Value‑Added Programmes
1Life operates Truth About Money, a financial education initiative that offers financial literacy courses and tools to help South Africans manage their money better
(source: Truth About Money, powered by 1Life: https://www.truthaboutmoney.co.za/).
Because the business is set up as a direct insurer, these products are typically bought and serviced through the website, call centre, or financial advisers licensed to sell 1Life policies, rather than through many walk‑in offices.
Contact or Location Information
If you are searching for a 1 Life Insurance office near me, it helps to know how and where 1Life operates physically and how you can reach them.
Head Office
On its legal information page, 1Life lists its head office as being part of the Telesure Investment Holdings group of companies, which is based at the Telesure Campus in Gauteng. Telesure Investment Holdings’ official website gives the following head office location for the group:
- Telesure Investment Holdings (for group and associated brands such as 1Life)
Auto & General Park,
1 Telesure Lane,
Riverglen, Dainfern,
Gauteng, South Africa
(source: Telesure Investment Holdings contact details:
https://www.tihsa.co.za/contact-us).
1Life’s own consumer‑facing website does not list multiple public walk‑in branches; its model emphasises online and telephonic interaction. For personal visits, consumers often interact via financial advisers or other intermediaries that are authorised to sell 1Life products rather than going to many branded retail outlets.
Telephone and Electronic Contact
According to the 1Life Contact Us page, customers can reach the company via the following primary channels:
- General contact via website and call centre – consumers are encouraged to submit queries through online forms or call dedicated numbers for sales, customer service and claims
(source: 1Life Contact page: https://www.1life.co.za/contact-us). -
Claims – the same contact page indicates that claims can be initiated via phone and email; the process and documentation requirements are detailed on the website under each product section
(source: 1Life claims information via contact and product pages:
https://www.1life.co.za/contact-us and https://www.1life.co.za/products).
Because the company may update its phone numbers and email addresses over time, and because it does not present itself as a nationwide “branch walk‑in” network, it is best practice to confirm the latest contact details directly on the official 1Life contact page at
https://www.1life.co.za/contact-us when you need assistance.
Finding an Office or Adviser Near You
If you specifically want face‑to‑face assistance and are searching for a 1 Life Insurance office near me:
- 1Life partners with advisers and intermediaries who are authorised financial services providers. The FSCA (Financial Sector Conduct Authority) maintains a public register of authorised financial services providers and representatives. You can use this register to find financial advisers in your area who are authorised to sell 1Life products by searching by FSP number (for 1Life: FSP 24769) or by adviser name
(source: FSCA FAIS search: https://www.fsca.co.za/Fais/Search_FSP.htm). -
Many advisers and brokers list their services on South African business directories such as Yellow Pages or other local directories. For example, Yellow Pages South Africa allows you to search for financial advisers or insurance brokers in your suburb or city
(source: Yellow Pages SA: https://www.yellowpages.co.za/).
By combining the FSCA register with local business directories, you can find a licensed adviser close to you who can provide in‑person guidance on 1Life policies, even if there is no branded 1Life walk‑in office in your neighbourhood.
Why Choose This Organisation
Several factors make 1Life a notable choice for life and funeral cover in South Africa:
- Direct, Paperless Processes
1Life highlights on its product pages that many of its policies can be taken out directly over the phone or online, with simplified, paperless processes. This can reduce the need for in‑person visits and make it easier for people across the country to access insurance without a nearby branch
(source: 1Life Life Insurance and Funeral Cover product descriptions:
https://www.1life.co.za/products/life-insurance and
https://www.1life.co.za/products/funeral-cover). -
Regulated South African Insurer
The company is a licensed life insurer and an authorised financial services provider under South African law, as disclosed on its legal information page. This means that it is regulated by the Prudential Authority and the Financial Sector Conduct Authority within the South African Reserve Bank and FSCA frameworks
(source: 1Life legal information: https://www.1life.co.za/content/1life-insurance-legal-information;
FSCA overview: https://www.fsca.co.za/Pages/default.aspx). -
Part of a Well‑Known Insurance Group
1Life forms part of the Telesure Investment Holdings group, which also includes well‑known brands such as Auto & General, Budget Insurance and others. The group describes itself as a major player in the South African short‑term and life insurance markets
(source: Telesure Investment Holdings overview: https://www.tihsa.co.za/). -
Focus on Financial Education
Through its Truth About Money initiative, 1Life supports financial education and debt counselling resources, offering South Africans free access to money management tools and online courses. This demonstrates a broader commitment to consumer financial wellbeing beyond just selling policies
(source: Truth About Money, powered by 1Life: https://www.truthaboutmoney.co.za/).
These elements may appeal to consumers who value convenience, regulatory oversight, and access to financial literacy support when choosing an insurer.
Conclusion
If you are looking for a 1 Life Insurance office near me in South Africa, it is important to understand that 1Life operates primarily as a direct, digital and telephonic life insurer, rather than a traditional branch‑heavy network. The company’s regulated status as an authorised financial services provider, its head‑office presence at the Telesure Campus in Gauteng, and its online and call‑centre channels make it accessible across the country without requiring multiple walk‑in branches
(sources: 1Life legal information: https://www.1life.co.za/content/1life-insurance-legal-information;
Telesure Investment Holdings contact page: https://www.tihsa.co.za/contact-us).
For most customers, the best way to engage with 1Life is through its official Contact Us page at
https://www.1life.co.za/contact-us, where the latest phone numbers and electronic contact methods are provided. If you specifically want face‑to‑face advice nearby, you can use the FSCA’s public register at
https://www.fsca.co.za/Fais/Search_FSP.htm together with local directories such as Yellow Pages South Africa at
https://www.yellowpages.co.za/ to find a licensed financial adviser in your area who is authorised to advise on and sell 1Life products.
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