Quick answer
The main difference between PAXI and Pudo is where you drop off and collect: PAXI is run by PEP and uses the counters at PEP stores, where staff hand parcels over, while Pudo is a self-service parcel locker network linked to The Courier Guy, where you open a locker with a code. Both let you send parcels between points around South Africa.
Which suits you depends on which is closer, the size of your parcel and whether you prefer dealing with a person or a locker. Sizes, delivery times, prices and locations change, so check each operator's website for current details.
Step by step
- Find your nearest PEP store offering PAXI and your nearest Pudo locker, and check the recipient's nearest points too.
- Compare the parcel sizes each service allows against what you are sending.
- Check current delivery times and prices for your route on each operator's website.
- Decide whether you prefer an over-the-counter handover (PAXI) or a code-operated locker (Pudo).
- Book using the operator's official app, website or in-store process, and share the tracking details with the recipient.
What to check
- Distance to the nearest point for both you and the recipient
- Parcel size limits and packaging requirements
- Collection time limits before a parcel is returned
- Tracking and support options if something goes wrong
Common mistakes to avoid
- Packing a parcel before checking the size limits
- Assuming every PEP store or shopping centre has the same service
- Not telling the recipient which point to collect from
- Booking through unofficial links instead of the operator's own channels
Nearby places that can help
NearMe lists 681 courier services across South Africa, with the most in Gauteng (238), Western Cape (118) and KwaZulu-Natal (85). 11% include a phone number, so you can check before you go.
Find courier services near you
This guide gives general information only. Rules, fees and requirements can change, so confirm details with the provider or the relevant authority. NearMe is an independent directory, not the provider.
Frequently asked questions
Is PAXI only at PEP stores?
PAXI is run by PEP and works mainly through PEP store counters. Check the PAXI website for the current list of points.
Who runs Pudo?
Pudo is a parcel locker network linked to The Courier Guy. Its website lists current locker locations and sizes.
Which is cheaper, PAXI or Pudo?
It depends on the parcel size and route, and prices change. Compare current prices on both operators' websites.