Quick answer
Choose a moving company that inspects your goods before quoting, gives you a written quote that lists what is included, and can show proof of goods-in-transit insurance. Get at least three written quotes on the same inventory so you can compare them fairly.
A quote given over the phone without seeing your furniture is often inaccurate, because the size of the truck and crew depends on what you are moving and how easy access is at both addresses.
Step-by-step guidance
- Make a room-by-room list of what is moving, noting large or fragile items such as pianos, safes, artwork and appliances.
- Ask three or more movers for an in-person or video survey and a written quote based on the same list.
- Compare quotes line by line: packing, materials, number of crew, truck size, storage and any extra charges for stairs or long carries.
- Ask for proof of insurance and read what it covers, including whether goods you pack yourself are covered.
- Confirm the date, arrival time, both addresses and access details in writing a few days before the move.
What to check
- Goods-in-transit insurance and what it excludes
- A physical business address and a landline or long-used mobile number
- Whether the mover uses its own trucks and staff or subcontracts
- How damage claims are reported and how long you have to report them
Common mistakes to avoid
- Accepting a quote without a survey of your goods
- Paying a large deposit in cash to a mover you have not checked
- Not labelling boxes by room and marking fragile items
- Leaving valuables, documents and medication in the moving truck instead of with you
Related nearby services
NearMe lists 25 moving companies across South Africa, with the most in Gauteng (10), KwaZulu-Natal (6) and Western Cape (4). 96% include a phone number, so you can check before you go.
This guide gives general information only. Rules, fees and requirements can change, so confirm details with the provider or the relevant authority. NearMe is an independent directory, not the provider.
Frequently asked questions
How far ahead should I book a moving company?
As early as you can, especially for month-end moves, when demand for movers is usually highest.
Does the moving company pack for me?
Many movers offer full or partial packing. Ask whether it is included in the quote and whether items you pack yourself are insured.
What should I do if something is damaged in the move?
Note the damage on the delivery documents before the crew leaves, take photos, and report it to the mover in writing as soon as possible.