Quick answer
Self storage works by renting a lockable unit at a storage facility, usually on a month-to-month agreement. You choose the unit size, put your own lock on it, move your goods in and out yourself during the facility's access times, and pay rent until you give notice and empty the unit.
The facility provides the space and site security; you are responsible for packing, loading and, in most cases, insuring what you store.
Step-by-step guidance
- Estimate how much you need to store and ask the facility to help you choose a unit size.
- Visit the facility, look at the unit and read the rental agreement, including notice periods and rules.
- Sign the agreement, provide identification and arrange insurance for your goods.
- Pack items in sturdy boxes, label them and load heavy items at the bottom and back of the unit.
- Fit your own lock, keep the key or code safe and give notice in writing when you are ready to move out.
What to check
- Access times and how you enter the site
- Security measures such as access control, cameras and on-site staff
- Whether insurance is required, offered or must be arranged yourself
- Items the facility does not allow, such as flammables and perishables
Common mistakes to avoid
- Renting a bigger unit than you need without checking smaller sizes
- Storing food, fuel, gas bottles or other prohibited items
- Packing items tightly with no walkway to reach things at the back
- Assuming the facility insures your belongings
Related nearby services
NearMe lists 486 storage facilities across South Africa, with the most in Gauteng (194), Western Cape (126) and KwaZulu-Natal (79). 96% include a phone number, so you can check before you go.
This guide gives general information only. Rules, fees and requirements can change, so confirm details with the provider or the relevant authority. NearMe is an independent directory, not the provider.
Frequently asked questions
Can I get into my storage unit any time?
Access depends on the facility. Ask for its access times before you sign.
Who holds the key to a self storage unit?
Usually only you. You fit your own lock, and staff generally cannot open the unit unless the agreement allows it.
What can you not keep in a storage unit?
Most facilities prohibit flammable, hazardous, perishable and illegal items. The rental agreement lists what is not allowed.