Quick answer
A plumber's quote should set out the work to be done, the materials and parts, labour, any call-out or travel fee, VAT if the plumber is VAT-registered, the expected timeline and any guarantee, on a document showing the business name and contact details.
For geyser work and other jobs that need certification, the quote should also say whether a Certificate of Compliance from a PIRB-registered plumber is included.
Step by step
- Describe the problem clearly, with photos if possible, so the plumber can quote on the actual job.
- Ask for the quote in writing before work starts, not only a verbal figure.
- Check that parts are listed with brand or specification, such as geyser size or pipe type.
- Ask what happens if the plumber finds more work once the job starts, and how that extra work will be approved.
- For an insurance claim, ask whether the quote is in the format your insurer needs.
What to check
- PIRB registration, confirmed with the PIRB
- Whether a Certificate of Compliance is included where required
- Guarantee on workmanship and on parts
- Whether making good, such as tiling or plastering, is included
Common mistakes to avoid
- Accepting a verbal quote for a large job
- Not asking whether the call-out fee is separate
- Comparing quotes that list different parts or geyser sizes
- Paying in full before the job is finished and tested
Nearby providers
NearMe lists 162 plumbers across South Africa, with the most in Gauteng (58), Western Cape (43) and KwaZulu-Natal (18). 98% include a phone number, so you can check before you go.
This guide gives general information only. Rules, fees and requirements can change, so confirm details with the provider or the relevant authority. NearMe is an independent directory, not the provider.
Frequently asked questions
Is a plumber's quote the same as an estimate?
Not always. A quote is usually a firm figure for the listed work, while an estimate is an approximate figure. Ask which one you are getting.
Do I need a Certificate of Compliance for a new geyser?
Geyser installations should be certified by a PIRB-registered plumber. Confirm the requirements with the PIRB or your insurer.
How do I check a plumber is registered?
Use the PIRB's search on its website or contact the PIRB with the plumber's name or registration number.